Shipping Policy
Shipping Policy – Hudson & Scarlett
At Hudson & Scarlett, we are committed to delivering your order as quickly and safely as possible.
Delivery times are divided into two stages:
ORDER PROCESSING
Processing Time
This includes:
- Order verification
- Quality inspection
- Packaging
- Dispatch preparation
All orders are typically processed and forwarded to our fulfillment partners within 72 hours after payment has been received.
SHIPPING TIMES
Shipping time refers to the estimated transit time from our warehouse to your delivery address.
United States & Canada
Standard Secured Shipping & Insurance:
Estimated delivery time: 2–3 weeks
Australia & New Zealand
Standard Secured Shipping & Insurance:
Estimated delivery time: 2–4 weeks
United Kingdom & Europe
Standard Secured Shipping & Insurance:
Estimated delivery time: 2–4 weeks
Other International Destinations
Standard Secured Shipping & Insurance:
Estimated delivery time: 2–6 weeks
INSURED SHIPPING
If your order is lost during transit or arrives damaged, Hudson & Scarlett will send a replacement item at no additional cost, provided sufficient proof is supplied.
PRIORITY INSURED SHIPPING
Priority Insured Shipping places your order at the top of our daily processing queue sent to our fulfillment partners.
Please note that during periods of high order volume, shipping times may still remain similar to Standard Shipping. Priority Shipping also includes shipment insurance coverage.
SEPARATE SHIPMENTS
Some products may ship separately and arrive at different times because we work with multiple warehouse locations and fulfillment centers.
Although many of our products ship from the United States or Canada, certain items may be shipped directly from international suppliers due to high demand or stock availability.
Please do not be concerned if your tracking information shows shipment activity from a country different from your own.
SHIPPING DELAYS
Delivery times are estimates only and may vary depending on:
- Carrier delays
- Customs processing
- Weather conditions
- Seasonal demand
- High order volume
During busy periods, shipments may take longer than expected. Rest assured that we are working hard to deliver your order as quickly as possible without compromising product quality.
We truly appreciate your patience and understanding.
ORDER CHANGES
If you need to make changes to your order, please contact us within 24 hours of placing your order.
Email: info@hudsonscarlett.com
We will gladly assist with changes whenever possible. Unfortunately, once an order has been shipped, we are unable to modify it.
Please double-check your selected items, sizes, colors, and shipping information before completing your purchase.