Terms & Conditions
INTRODUCTION
These Terms & Conditions govern your use of the Hudson & Scarlett website and the agreement between you and Hudson & Scarlett regarding the purchase of products through our online store.
By accessing our website and/or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy.
Please read these Terms carefully before placing an order. If you do not agree with these Terms or our Privacy Policy, please do not use this website.
Hudson & Scarlett reserves the right to update or modify these Terms at any time without prior notice.
WEBSITE USE
By using this website, you agree to:
- Use this website only for lawful inquiries and purchases.
- Not place any false, fraudulent, or speculative orders.
- Provide accurate and complete contact, billing, and shipping information.
- Ensure that you are legally capable of entering into binding contracts under applicable law.
If any information provided is incorrect or incomplete, we may be unable to process your order.
Hudson & Scarlett reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.
CONTRACT FORMATION
The information displayed on this website does not constitute a binding offer but rather an invitation to purchase products.
A purchase contract is only formed once your order has been accepted and shipped by Hudson & Scarlett.
If payment has already been processed for an order that cannot be fulfilled, the amount paid will be refunded to your original payment method.
YOUR RIGHT TO CANCEL
Consumers may request cancellation of an order within 14 days of receiving the goods, subject to our Return & Refund Policy.
To qualify for a refund:
- Products must be returned in original condition
- Items must be unworn, unused, and undamaged
- Original packaging, tags, and accompanying materials must be included
Hudson & Scarlett reserves the right to reject returns that show signs of wear, damage, washing, misuse, or alteration.
The following items are non-returnable:
- Customized or personalized items
- Underwear, socks, and personal garments
- Items with removed tags or hygiene labels
- Products showing odors, stains, or visible wear
These conditions do not affect your statutory consumer rights under applicable law.
SHIPPING & DELIVERY
Hudson & Scarlett will make every reasonable effort to deliver your order within the estimated timeframe provided at checkout.
Delivery delays may occur due to:
- High order volume
- Carrier delays
- Customs processing
- Incorrect shipping information
- Weather conditions
- Force majeure events
Delivery is considered complete once the package has been delivered to the address provided during checkout.
Risk of loss or damage transfers to the customer upon delivery.
Ownership of products transfers once full payment has been received.
UNDELIVERABLE PACKAGES
If delivery cannot be completed after multiple attempts, the carrier may leave instructions for rescheduling or package collection.
Customers are responsible for providing accurate shipping information.
Hudson & Scarlett is not responsible for failed deliveries caused by incorrect addresses or unavailable recipients.
PRICING & PAYMENT
All prices displayed on the Hudson & Scarlett website are shown in the applicable currency and may include taxes where required by law.
Shipping fees are calculated separately at checkout unless otherwise stated.
We reserve the right to modify prices at any time. However, price changes will not affect orders that have already been confirmed.
If a pricing error occurs, Hudson & Scarlett reserves the right to cancel affected orders and issue a full refund if payment has already been made.
PAYMENT METHODS
We accept secure payments through trusted third-party payment providers, including:
- Credit cards
- Debit cards
- PayPal
- Other payment methods displayed at checkout
Hudson & Scarlett does not store full payment information on our servers.
Customers are responsible for ensuring the security of their payment environment and devices.
LIABILITY LIMITATION
To the fullest extent permitted by law, Hudson & Scarlett shall not be liable for:
- Indirect or consequential losses
- Loss of profits or income
- Data loss
- Business interruption
- Delays caused by third-party carriers or providers
Our liability shall never exceed the purchase price paid for the affected product.
Nothing in these Terms excludes rights that cannot legally be excluded under consumer protection laws.
INTELLECTUAL PROPERTY
All content on the Hudson & Scarlett website, including but not limited to:
- Logos
- Images
- Product descriptions
- Graphics
- Website design
- Text and branding
is the intellectual property of Hudson & Scarlett and may not be copied, reproduced, or used without prior written permission.
ELECTRONIC COMMUNICATIONS
By using our website, you agree to receive communications electronically, including:
- Order confirmations
- Shipping updates
- Customer service communications
- Marketing emails (if subscribed)
Electronic communications satisfy any legal requirement that such communications be in writing.
SMS & MARKETING COMMUNICATIONS
By subscribing to our email or SMS marketing services, you consent to receive promotional communications from Hudson & Scarlett.
Message frequency may vary.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Replying STOP to SMS messages
- Contacting us directly
Standard carrier messaging and data rates may apply.
CHANGES TO THESE TERMS
Hudson & Scarlett reserves the right to modify or update these Terms & Conditions at any time.
Updated versions will become effective immediately upon publication on this website.
Customers are encouraged to review these Terms regularly before placing orders.
GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Hudson & Scarlett operates.
CONTACT INFORMATION
For questions regarding these Terms & Conditions, please contact:
Hudson & Scarlett
Email: info@hudsonscarlett.com